COVID-19 Self-help Kit

Putting your wellbeing first is our priority. During the COVID-19 Pandemic, stay calm.

Should you have the COVID-19 symptoms within 2 - 4 days of exposure, complete our COVID-19 Risk Assessment Form and make telephonic contact with your first point of medical contact.

If you are diagnosed as COVID-19 positive and are admitted for medical care, it is essential that your treating doctor completes the WHO Admission Form. This form should be sent to your NICD contact person.

Should you wish to understand the concept of COVID-19 exposure and have been advised to self-isolate; you may refer to the COVID-19 Awareness Flowchart to understand: Exposure, Isolation; and returning to your workplace.

What you need to know
Risk Assessment Form
WHO Admission Form
• Awareness Flowchart - Returning Travellers | Exposed Members
What are you covered for?

- MEDiPOS Managed Care Services on 0860 100 078
- NICD COVID-19 Toll Free Number on 0800 029 999



Contact Us

Client Services
Tel: 0860 100 078
Fax: 0861 019 211

Managed Care Services (including hospital pre-authorisation & ICON)
0860 100 078

MEDiPOS Anti-fraud Hotline
Tel: 0800 112 811


Click here for the South Africa's official Coronavirus (Covid-19) online news and information portal. In association with The Department of Health and the NHI.

MEDiPOS Medical Scheme